Details of allergens in our cakes, cupcakes and cookies are available on request. Although most of our cakes do not contain nuts, they are in an environment that handles nuts. Cakes decorated with macarons contain nuts.
use gluten, dairy, egg, sesame, nuts, soya, sulphites, celery & other
well-known allergens in our bakery. For this reason, we cannot guarantee that
cakes will not contain trace amounts of these ingredients.
This includes our ‘free-from’ cakes, including gluten free, vegan and egg free.
of our cakes last 5 days if kept in suitable conditions. Cupcakes and giant
cookies are best enjoyed on the day of collection or the day after, and
shortbread cookies last up to 2 months. Store your cakes in cool, dry places but do not refrigerate. Once cut, wrap in foil and store in airtight containers.
possible, minimum 1 week notice would be great. You can book up to 1 year in
advance if you’d like to be organised and avoid disappointment, as during busy
periods some cakes may not be possible at short notice.
lots of cakes on our website can be ordered with only 1-2 days notice.
can also contact the store you’d like to collect from direct to discuss very
late notice and same day collection options - payment will need to be taken
over the phone.
Lots of our cakes, cupcakes and cookies have the option to add your own edible photo. Please attach the highest quality image you have, bearing in mind on some the photo will be made round. Please see our terms and conditions for printing quality and copyright.
Unfortunately we do not offer plain cakes, all
must include some wording. Some designs (eg. drip cakes, our rose swirl cake)
the message is optional. We will give you a call or email you if we have a
question about your order.Full refunds will not be possible if customers attempt to order a plain cake.
you would like to order a bespoke design or one that is not shown in our
collection, you can contact the store you would like to collect from directly.
Payment will be required, either by cash/card in store or by card over the
Our edible scans come in multiple sizes. A small photo is a little smaller than 1/4 of an A4 page, a medium is a little smaller than 1/2 and a full is a little smaller than a whole A4, or it will fill the cake.
an order has been placed, you will need to wait until the store you are collecting
from has confirmed the order. This may take over 24 hours. You will receive a
6-7 digit reference number, starting with B (Northampton) or C (Market
can then contact the store you have booked collection with:
you have received your 6-7 digit confirmation number, you can contact the
store directly to discuss cancellation options. Please note, there is a minimum
50% cancellation fee - full details can be found in our terms and conditions.
must be handled carefully and placed in a safe place, on a flat surface. You
must put the cake in the boot or foot well of the car when travelling and NOT
on car seats or a persons lap. You must drive very carefully when transporting
a cake, especially around corners and roundabouts. Cakes need to be kept flat
as if not, this can cause them to slide.You
must not stack cake boxes or push the sides of the box inwards. Cakes with
icing models on should be handled with extra care and attention as they are
the cake has been collected and left the store, you are agreeing you are
happy with the cake how it is. If there is an issue with your cake, you must
contact the store you collected it from as soon as possible. For full details,
see our terms and conditions.
The cake will need to be kept
flat at all times – do not tilt or stack cake boxes.When transporting in the car,
the cake must be placed in the boot.
Do not place on car seats or
on passengers laps as this is not flat, and will cause the tiers to slide.
Keep your cake at room
temperature, out of direct sunlight.Please remind venues not to
leave anywhere damp, too hot/cold or in the fridge.
Make sure the cake is kept
flat at all times.
If you have any cake left,
keep wrapped up in an airtight container.
Once your order is confirmed,
please contact the store you are collecting from to discuss cancellation
options. Please note – there is a
minimum 50% cancellation fee. For full details, please see our terms &
Simply select your design,
colours & flavours – pick the store you’d like to collect from and the date
of collection then pay via card payment.
Your cake will be ready to
collect on the day during our shop hours.
All of our cakes contain
gluten, egg, milk & other well-known allergens. Please get in touch if you
require a full list of allergens.
We do offer gluten free, egg
free and vegan cupcakes for guests with allergies.Please see our T&C for
We ask for as much notice as
possible – April to October is peak season.
Order as soon as is
convenient for yourself.Most designs can be ordered
with as little as 5 days notice – If there are any issues with a short notice
order we will contact you to let you know.
Once you have placed your
order the shop you have picked for collection will get in touch. If the design
is not possible or there are any issues, they will let you know.
Your order is not confirmed until
you have received a confirmation from the store – you will receive a 4 digit
number starting with B (Northampton) or C (Market Harborough).
This usually takes up to 24
Most of our cakes with
handmade decorations can be made in any colour – simply choose the colour from
the selection when ordering.If there is no option to pick
a colour, the design only comes in this colour (eg. flower sprays we buy in).
Once the cake has been collected and left the store, you are agreeing
you are happy with the cake how it is. If there is an issue with your cake, you
must contact the store you collected it from as soon as possible. For full
details, see our terms and conditions.
Choosing a selection results in a full page refresh.
Press the space key then arrow keys to make a selection.
Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device